Privacy Policy | Caring4Humanitarians

Last updated: May 2026

At Caring4Humanitarians, we take your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.

1. Data controller

The data controller responsible for processing your personal data is:

Dr. Sara Beneit
Caring4Humanitarians
Email: info@caring4humanitarians.com
Phone: +34 622 74 46 9

2. What data we collect

We may collect and process the following types of personal data:

Contact information: name, email address, phone number and any other information you provide when contacting us via email or phone.
Communication data: the content of your emails, messages and any information shared during consultations.
Technical data: IP address, browser type, device information and cookies (see Section 7).

3. How we use your data

We use your personal data for the following purposes:

To respond to your inquiries and booking requests.
To provide psychotherapy and emotional support services.
To maintain records required for professional and legal compliance.
To improve our website and services.

We do not use your personal data for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data on the following legal grounds:

Contractual necessity: to provide the services you request.
Legitimate interests: to respond to inquiries and improve our services.
Legal obligation: to comply with applicable laws and professional regulations.
Consent: where you have explicitly given permission.

5. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Therapy-related records are retained in accordance with professional and legal requirements.

6. Data sharing and third parties

We do not sell, rent or trade your personal data. We may share your data only in the following circumstances:

With service providers who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements.
When required by law or to protect our legal rights.
In case of a medical emergency, where disclosure is necessary to protect your vital interests.

Embedded third-party content. Some pages embed content hosted by third-party services. When this content loads, the respective provider may receive your IP address, browser information, and other technical data, and may set cookies under its own privacy policy. We have configured these embeds to minimize tracking where possible.

Calendly (Calendly LLC, USA) — used to schedule consultations. The Calendly widget loads only when you open the booking dialog. By scheduling, you accept Calendly's processing of your data. See calendly.com/privacy.
Vimeo (Vimeo.com, Inc., USA) — used to display an atmospheric video on the home and humanitarian pages, on desktop only. The Vimeo player is lazy-loaded only when you scroll near the section, and we send the Do-Not-Track signal (dnt=1) so that Vimeo does not load analytics or advertising cookies on your visit. See vimeo.com/privacy.

Both providers process data outside the EU (United States). Where data transfers occur, we rely on the providers' Standard Contractual Clauses and equivalent safeguards. If you prefer that these services do not load, you can configure your browser to block third-party content or contact us for an alternative way to arrange a consultation.

7. Cookies and tracking

Our website does not set tracking, analytics, or advertising cookies. The site itself uses only technically necessary storage (e.g., to keep the booking dialog state). Third-party embeds described in section 6 may set their own cookies when loaded; see those providers' policies for details. You can control cookie settings through your browser at any time.

8. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is 100% secure.

9. Your rights

Under the GDPR and applicable data protection laws, you have the following rights:

Right to access: request a copy of your personal data.
Right to rectification: request correction of inaccurate data.
Right to erasure: request deletion of your data in certain circumstances.
Right to restrict processing: request limited use of your data.
Right to data portability: receive your data in a structured format.
Right to object: object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@caring4humanitarians.com. We will respond within one month.

10. International data transfers

As we work with humanitarian professionals globally, your data may be processed outside your country of residence. We ensure that any international transfers are protected by appropriate safeguards.

11. Children's privacy

Our services are intended for adults. We do not knowingly collect data from individuals under the age of 18.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Dr. Sara Beneit
Email: info@caring4humanitarians.com
Phone: +34 622 74 46 9